FAQ private event

terms & timeline

to reserve a date & time, a deposit of $500 + tax will be required that will be subtracted from the final total. your date is not confirmed with us until we receive the deposit. we can hold your date for a week, but if the deposit is not received by then, we automatically release the hold. please note the deposit is non-refundable.

once your deposit is paid, you will begin working on the menu selection. this must be finalized two weeks
prior to the event and a final headcount is required 72 hours prior to the event. we will base all food & drink quantities on this number.

unless otherwise arranged, events are for a duration of 2 hours with 30 minutes set up & tear down complimentary. additional hours used outside of confirmed times will be charged between $700-1000 per hour. this additional fee does not go towards the minimum food & drink.

payment

payment of the final balance is to be made by credit card or can be arranged via check or wire transfer PRIOR to the event date. unless specified, payment will be made with the credit card on file. any additional charges will be due after the event.

please note if you don’t reach the F&B minimum spend required at the event, we will charge based on the balance of the minimum spend. any remaining balance not met on-site at the event will be charged as a space hire fee on your final invoice.

a service fee of 20% will be applied and consists of gratuity to be distributed, in entirety, to our staff working the event. tax will be charged on the entire bill.

cancellation

note that your deposit amount is non-refundable. if you must cancel more than one week in advance, you will not be held responsible for your invoice. if you cancel within one week of the event, 50% of the invoice will be charged. if you cancel within 72 hours of the event date, full payment of the confirmed invoice will be charged.

the final invoice (including all food & drinks) will reflect the headcount provided 72 hours in advance. in the case of last- minute cancellations, you are responsible for and we will charge based on the confirmed number. we will do our best to accommodate any last-minute increases in the guest count. please note that you will be invoiced per person for both food & drinks if the number of guests at the event is more than the confirmed number of guests provided to us 4 days beforehand.

decor & outside vendors

hosts are permitted to bring outside decor for a private event, but they must remove any and all of their decor at the end of the event. hosts are also permitted to bring in any of their own floral & additional décor. please note that flowers are not included. we can connect you to some of our favorite florists.

we ask that clients confirm any outside decor with their event planner in advance by providing a detailed list at least 4 days prior to their event.

note that confetti is not permitted on the premises.

maman is not responsible for any decor or personal items left behind after the finish of an event. no outside food or drink is allowed.

FAQ group Booking

terms

all group bookings require a minimum food & beverage spend of $600 regardless of number of guests. tax and 20% gratuity are in addition.

to confirm a group booking, we do require authorization of a credit card to hold on file. a credit card is required on-site for final payment in full on the day of the event - all payments are to be made in US funds.

your pre-fixe menu selection must be confirmed at least two weeks prior and the final guest count at least 4 days prior to the group booking. your planner will send your final contract with the confirmed menu and final guest count for you to sign 4 days in advance.

no outside food or drinks are allowed.

cancelation fee

if a group booking is canceled within 2 weeks we will charge $25 per person cancelation based on the most recent shared guest count. if a group booking is canceled within 4 days we will charge the full amount based on the contract reflecting the confirmed guest count and menu.

if you have a last-minute increase in guests, we will do our best to accommodate, however, if less guests show up for the group booking, the host is still committed to paying the confirmed guest count on the signed contract (sent 4 days in advance).

decor & timing

please note that a group booking is a seated reservation at a designated table during our daily service so you will be in the proximity of other diners. note that all other tables & chairs will need to remain available for our daily customers so we will not be able to provide additional tables for gifts, favors etc.

guests are permitted to bring in only small table décor, please inform your planner in advance of what you are bringing in.

NO balloons, banners, confetti, decor on our walls or large decor is permitted for group bookings as they are distracting to other diners during our regular service.

guests must remove any and all outside decor at the close of their event. maman is not responsible for any decor or personal items left behind after an event.

our group bookings are based on a 2-hour reservation but hosts can access their table 15 minutes prior and post reservation time

on request and based on availability, additional hours will be charged at $25 per hour per person, rounded up to the nearest hour.